Privacy Policy

Privacy Policy

Last Updated: November 17, 2024

1. Information We Collect

Personal Information: When you contact us or request a quote, we may collect personal information including your name, email address, phone number, company name, and project details. This information is provided voluntarily by you.

Technical Information: Our website automatically collects certain technical information such as your IP address, browser type, operating system, and pages visited. This information is collected through standard web technologies like cookies and analytics tools.

2. How We Use Your Information

Business Communications: We use the information you provide to respond to your inquiries, provide quotes, process orders, and communicate about our services. This includes email correspondence, phone calls, and project discussions.

Website Improvement: Technical information is used to analyze website usage patterns, improve our website functionality, and understand how visitors interact with our site.

Customer Service: We may use your information to provide customer support, answer questions, and resolve issues related to our services.

3. Information Sharing

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving you, so long as those parties agree to keep this information confidential.

Legal Requirements: We may disclose your information when required by law or in response to valid requests by public authorities (such as a court or government agency).

Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition, user information may be transferred as part of such transaction.

4. Data Security

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of information. These measures include:

• Secure socket layer (SSL) technology for data transmission
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Employee training on data protection and privacy practices

5. Your Rights

Access and Correction: You have the right to access, correct, or update your personal information. You can do this by contacting us directly.

Data Portability: You have the right to receive your personal information in a structured, commonly used format and to transmit it to another controller.

Erasure: You have the right to request deletion of your personal information under certain circumstances, subject to applicable legal requirements.

Objection: You have the right to object to certain types of data processing, including direct marketing.

6. Cookies and Tracking Technologies

Essential Cookies: These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.

Analytics Cookies: We use analytics cookies to understand how visitors interact with our website. This information helps us improve our website and services.

Cookie Management: You can manage your cookie preferences through your browser settings or our cookie consent banner.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. This privacy policy does not apply to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

9. International Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

10. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or allowed by law (such as tax, accounting, or other legal requirements).

11. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

13. California Privacy Rights (CCPA)

For California residents, you have the right to:

• Know what personal information is collected about you
• Request deletion of your personal information
• Opt-out of the sale of your personal information
• Non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided above.

14. European Union Data Protection (GDPR)

For EU residents, you have additional rights under the General Data Protection Regulation, including:

• The right to be informed
• The right of access
• The right to rectification
• The right to erasure
• The right to restriction of processing
• The right to data portability
• The right to object
• Rights related to automated decision making and profiling